Returns & Exchanges
Please email us before shipping anything back to us. Otherwise, we’ll take your free gift for ourselves!
- Need to return something you bought from us? No problem. We accept returns for DOA (Dead On Arrival) products, as well as unused merchandise for a period of 30 days after receiving the product. Send us an email and let us know what is going on. We will make it right with a swap out, or a full money back return.
- Email: Support@ManCamping.ca
- Need to exchange something? No problem, let us know what the problem is and we will make it right.
- Shipping fees will not be refunded.
We ship using Canada Post. We’ll provide you with the tracking number as soon as we’ve shipped your purchase. Items are shipped within 48 hours of receiving the order and usually take 7 days after that to be delivered. Unless we’re in the woods ourselves, then we will get it out as soon as we are back!
We follow the manufacturers warranty for all our products. The warranty information is posted with each item we sell so you know upfront what the warranty is. If you need to have an item warrantied, let us know and we will arrange for you to ship the item back to us for a replacement or for service. We stand behind the items we sell as we use them ourselves. Please make sure to hold on to your receipt for proof of purchase date.
We have all the experience in the world when it comes to what DOESN’T work. This makes us experts in what does work! If you have a question on any of our products, or are in need of advice on how to accomplish something in a manly fashion, contact us! We are glad to help. No seriously, we love talking. Get a hold of us!
Feel like complaining? Have an issue? Email Johnny, he doesn’t do much and we blame him for everything. Now you can too!